Strategy: Page 5


  • Black Hat logo at Black Hat 2024 in Las Vegas on August 8, 2024.
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    Matt Kapko/Cybersecurity Dive
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    Microsoft Deputy CISO recounts responding to the CrowdStrike outage

    The industry’s collective response to the massive outage underscored for Ann Johnson its ability to come together and put competitive interests aside.

    By Aug. 12, 2024
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    gorodenkoff via Getty Images
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    CrowdStrike pursuing deal to buy patch management specialist Action1

    The security firm is still working to overhaul its internal software development practices following the July 19 global IT outage involving millions of Microsoft Windows devices.

    By Aug. 9, 2024
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    .shock via Getty Images
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    Trendline

    Risk Management

    Now, public companies have to detail their cybersecurity risk management in annual filings, raising awareness on what many cyber experts already knew — security issues are business issues. 

    By Cybersecurity Dive staff
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    Lari Bat
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    LoanDepot reports net loss as cyber-related settlement hit Q2 financial results

    The company disclosed $27 million in charges primarily related to a settlement deal in connection with a class action lawsuit.

    By Aug. 9, 2024
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    Andrew Harnik via Getty Images
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    Delta expects $380M revenue hit due to CrowdStrike outage

    The company said it canceled 7,000 flights in five days due to the IT outage, according to a Thursday filing with the Securities and Exchange Commission.

    By Roberto Torres • Aug. 9, 2024
  • Black Hat logo on display above Michelob Ultra Arena in Las Vegas.
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    Matt Kapko/Cybersecurity Dive
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    CrowdStrike snafu was a ‘dress rehearsal’ for critical infrastructure disruptions, CISA director says

    Despite the disruption, Jen Easterly said the outage was a "useful exercise" to determine the resiliency of critical infrastructure organizations.

    By Aug. 8, 2024
  • Deep Dive

    Are cybersecurity professionals OK?

    Absorbing the impacts of cyberattacks takes a personal toll on defenders. Separating the evil they see from all that’s good in the world doesn’t always come easy.

    By Aug. 7, 2024
  • A blue Windows error message caused by the CrowdStrike software update is displayed on a screen in a bus shelter on July 22, 2024 in Washington, DC. Four days after CrowdStrike issued a faulty software upgrade that impacted an estimated 8.5 million Microsoft devices around the world.
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    Justin Sullivan via Getty Images
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    CrowdStrike blames mismatch in Falcon sensor update for global IT outage

    The security company, in its root cause analysis report, said it is using lessons from the crash to make larger changes, while analysts predict further challenges.

    By Aug. 7, 2024
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    Drew Angerer via Getty Images
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    Microsoft joins CrowdStrike in pushing IT outage recovery responsibility back to Delta

    The software provider said Delta's delayed modernization efforts were to blame for its slow recovery. 

    By Roberto Torres • Aug. 7, 2024
  • CrowdStrike booth at RSA Conference in San Francisco.
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    Matt Kapko/Cybersecurity Dive
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    CrowdStrike rebukes Delta’s negligence claims in fiery letter

    After the airline said it was considering legal action, CrowdStrike said Delta’s contract capped the cybersecurity provider's liability to “single-digit millions.” 

    By Roberto Torres • Aug. 5, 2024
  • CrowdStrike booth at Black Hat USA 2023 in Las Vegas.
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    Matt Kapko/Cybersecurity Dive
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    Insured loss impact could reach $1B following CrowdStrike outage

    Guy Carpenter said it could be worse: Had the incident involved a ransomware attack, losses could have reached $2 billion.

    By Aug. 5, 2024
  • a screen hangs above a subway station, showing the words "global technical outage"
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    Adam Gray via Getty Images
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    After CrowdStrike outage, what will become of automatic IT updates?

    Blind enterprise trust in software updates is the latest symptom of a race toward IT automation.

    By Roberto Torres • Aug. 2, 2024
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    Jack Taylor via Getty Images
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    CrowdStrike outage renews supply chain concerns, federal officials say

    The White House and the U.S. Government Accountability Office are raising questions about the resilience of the software supply chain and memory safety vulnerabilities.

    By Aug. 2, 2024
  • CrowdStrike booth at RSA Conference in San Francisco.
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    Matt Kapko/Cybersecurity Dive
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    CrowdStrike investors file class action suit following global IT outage

    A retirement association alleges the company misled investors about the efficacy of its software platform and quality control practices.

    By Updated Aug. 1, 2024
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    James Morgan via Getty Images
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    Delta grapples with $500M in CrowdStrike outage costs

    Delta is rethinking how it sets up IT after its team manually reset 40,000 servers impacted by the outage, CEO Ed Bastian told CNBC Wednesday.

    By Roberto Torres • Aug. 1, 2024
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    Wirestock via Getty Images
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    Why CX penalties hit organizations long after a cyber incident

    Addressing the security, legal and regulatory requirements is critical, but so too is attending to the fallout for customer trust and loyalty.

    By Rosalyn Page • Aug. 1, 2024
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    time99lek via Getty Images
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    Business interruption claims will drive insurance losses linked to CrowdStrike IT disruption

    The outage will lead to reviews of underwriting criteria as concerns are raised about single points of failure, according to Moody’s Ratings.

    By July 30, 2024
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    Sundry Photography via Getty Images
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    ServiceNow spots sales opportunities post-CrowdStrike outage

    CEO Bill McDermott said instant visibility into disrupted systems in customer environments helped accelerate remediation efforts. 

    By Lindsey Wilkinson • July 29, 2024
  • A computer in the foreground shows a blue screen with the words "recovery," and in the background people with suitcases walk by in front of large windows overlooking an airport tarmac.
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    Nathan Howard / Stringer via Getty Images
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    CrowdStrike CEO says 97% of Windows sensors restored in IT outage recovery effort

    Coinciding with George Kurtz's update, Microsoft outlined its efforts to enhance resiliency just months after launching a massive security overhaul.

    By July 26, 2024
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    BNMK0819 via Getty Images
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    How cyber insurance coverage is evolving

    Cyber insurance coverage can help raise security baselines across businesses, but organizations that have standalone policies are the exception to the rule. 

    By Sue Poremba • July 25, 2024
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    Joe Raedle via Getty Images
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    CrowdStrike disruption direct losses to reach $5.4B for Fortune 500, study finds

    A report from Parametrix estimates cyber insurance will cover only about 10% to 20% of losses.

    By July 25, 2024
  • CrowdStrike booth at Black Hat USA 2023 in Las Vegas.
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    Matt Kapko/Cybersecurity Dive
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    CrowdStrike software crash linked to undetected error in content update for Windows users

    The company plans to add additional testing and employ canary delivery methods to safeguard customers from future disruptions.

    By July 24, 2024
  • CrowdStrike CEO George Kurtz
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    Courtesy of CrowdStrike
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    CrowdStrike CEO’s quick apology stands out in an industry rife with deflection

    The cybersecurity vendor’s swift and contrite response helped the company convey confidence and control over the mess it created, experts say.

    By July 23, 2024
  • CrowdStrike booth at Black Hat USA 2023 in Las Vegas.
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    Matt Kapko/Cybersecurity Dive
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    CrowdStrike says flawed update was live for 78 minutes

    Though CrowdStrike pulled the update, companies across sectors were already dealing with the cascading consequences that required manual remediations.

    By July 23, 2024
  • A massive IT outage stranded Delta Air Lines passengers at the Detroit Metropolitan Wayne County Airport on July 20.
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    Joe Raedle via Getty Images
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    CrowdStrike, Microsoft scramble to contain fallout from global IT outage

    Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.

    By July 22, 2024
  • CrowdStrike booth at RSA Conference in San Francisco.
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    Matt Kapko/Cybersecurity Dive
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    CrowdStrike’s unforced error puts its reputation on the line

    The widespread release of defective code suggests CrowdStrike didn’t properly test its update before it was released or that process failed to catch the mistake, experts said.

    By July 22, 2024