Western Digital has restored a limited amount of data access to customers after an unauthorized actor got into its computer network and stole company information in late March. 

My Cloud Home, My Cloud Home Duo and SanDisk ibi customers can now regain local access on their devices, Western Digital said Friday. The company previously took systems offline after the unauthorized actor was able to access data. 

“We are currently experiencing a service interruption that is preventing files access and use of the applications provided for your product, including the mobile, desktop, and web apps,” the company said on the My Cloud status page. 

The feature allows users to get local access to their files using a Windows or MacOS computer that is connected to the same network. Local access is already enabled for My Cloud OS5 (My Cloud PR series and EX series) products, the company said.

Western Digital provided a video on how users can enable local network access. 

The company said it was making every effort to restore all services, according to the status update. A spokesperson for Western Digital said it would not provide additional comment beyond the status update. 

In its April 3 announcement, Western Digital said it had retained third-party forensic and security experts and was coordinating with law enforcement officials. The company warned the incident might continue to disrupt business operations. The company also disclosed the incident in a regulatory filing with the Securities and Exchange Commission.  

A Moody’s analyst warned earlier this month the incident would be credit negative for the company, which has been under pressure due to industry competition, pricing pressures and reduced IT spending.