Dole officials said the company would not be able to fully recover costs related to a ransomware attack that temporarily disrupted its North American operations in February.
The Dublin-based fresh produce giant said the attack had a limited overall impact on the company, but was particularly disruptive to its Chilean and fresh vegetables business, according to a filing with the U.S. Securities and Exchange Commission.
During a conference call on Tuesday company executives were asked whether they would be able to recover any of the disruption amount later in the year through supplier recovery or insurance coverage.
“I suppose the simple answer on that is no we don’t expect to recover on either of those categories,” CEO Rory Byrne said during the call.
The ability to get sufficient cyber insurance in the North American market at this particular time is prohibitive, according to Byrne.
A spokesperson declined to comment when asked for details about the full financial impact of the ransomware incident, referring back to the statement released by the company on Feb. 22.
In that statement, Dole confirmed the ransomware attack, adding that it retained third-party cybersecurity experts and had notified law enforcement.
CNN previously reported the incident led to some disrupted food shipments, as some local grocers in the U.S. had posted on social media about not having access to Dole salad kits.